You know the type… the client who doesn’t think you’re an expert, but are instead there to execute their vision, and will micro-manage the entire project.
Here’s how to take back control in those situations:
Option One – Who’s the designer?
I appreciate your feedback, but please let me drive! You hired me because of my expertise; but I don’t feel like you trust me!
I know no one knows your business/brand better than you do, but sometimes we’re blinded by being so close—as a designer it’s my job to sift through all your ideas and to come up with new ones you may not have thought of. When you direct everything you don’t allow me to use my knowledge and skills--and that’s what you’re paying me for!
Please let me work on the ____ and show you what I come up with! I’m sure you’ll love it!
Option Two – What’s design again?
I appreciate your feedback, but have trouble working with you directing every step of the process. The reason you hired me was for my design knowledge and skills, please let me put them to good use!
Design is more than just using Photoshop/Illustrator to create something that looks nice; design is about coming up with solutions and creating an experience for the user. I can assure you that nothing I am doing is without a well thought-out reason, and I’m happy to jump on Skype with you and take you through the process.
I’m confident that I can create an amazing solution for your ____, but need the opportunity to bring it to life.
Option Three – Shoulda used Upwork
I appreciate your feedback, but have trouble working with you directing every step of the process. The reason you hired me was for my design knowledge and skills, but I don’t feel like you trust me. I feel like we need to end our business relationship at this point.
Per our contract, I will be sending an invoice for the work completed (___ mockups), and stepping down from this project.