It’s been days.
Maybe even months!
Dare we say, years in some cases?
And yet the client is still dragging the project on and on…
Here’s what to say:
Option One – A little push
I haven't received the ____ from you, and wanted to check in. As a reminder, this project is scheduled to end by ____ but I can't complete it without the ____. If the project goes past that date, I will need to charge extra, so let’s not let that happen!
Please send me ____ by ____ so we can meet the deadline.
Option Two – We’re running really late
I haven't received the ____ from you, after several requests. At this point we're not going to be able to meet the deadline we originally agreed upon and will instead need to launch on ____. I will be implementing my weekly extension fee of $____ since this project is now past the original timeline.
Please send me ____ by ____ so we can launch.
Option Three – The project is cancelled
I haven't received the ____ from you, after several requests. At this point I am assuming that you have no intention of completing this project, so I am cancelling it. If you would like to pick this project up in the future, a $____ rescheduling fee will apply.
Please pay the attached invoice for all work completed by ____.