Email Templates for Freelancers in Sticky Situations
That angry email from your client is gnawing at you…
but you don’t know how to respond.
You want to sound professional, but firm, and stand up for yourself while coming up with a solution that will work for you and your client–but you can’t keep the emotion out of your response.
That’s where Say What?! comes in. These simple, copy and paste email templates can be tweaked to fit any difficult client situation and take the drama out of the equation.
These email templates are easy to use and will save you hours of stress agonizing over how to compose the proper response. Simply put, these email templates for bad clients turn problem situations into simple solutions.
Say What?! will help you…
Craft the perfect email to any tough client situation
Spend less time agonizing over emails
Feel confident communicating with difficult clients
Stop working with terrible clients
What people are saying
I had a client go completely MIA after I finished making some changes to her website. I sent her final invoice and didn't here a darn thing for over a week. I purchased your email templates this morning, picked one that fit the situation, and I had an apology and paid invoice within 2 hours. Thank you!! 🙂
- Krista Miller
Say What?! takes the guesswork out of how to craft the perfect email and presents various options which are clear, direct, and professional.
Say What?! is my new business bible and one that I treasure so dearly!
- Naomi Chambers
Say What?! is awesome!
It makes things so much easier when I get stuck on what to say in my emails!
- Tiffany
This killer resource empowers designers to respond efficiently and appropriately to potentially *facepalm* situations with clients. Erin’s scripts take all the guesswork and stress out of the balancing act between being warm and professional and not letting clients take advantage of you. This is a must-have for any freelance designer!
- Allie
Popular Templates
What to say when you make a mistake or mess up a client’s project
We’re not perfect. Mistakes happen, and some are bigger than others. Sometimes, we mess up a client’s project. But being honest goes a LONG way. […]
Read More
What to say when a client is rude to you
The level of disrespect some freelancers put up astounds me. If you want to be yelled at, cursed at, or verbally abused, and are okay […]
Read More
What to say when a client wants part of their project to look “different” from the rest
Consistency is a great thing, but sometimes clients want to branch out and do something totally different. That might be a great idea, or a […]
Read MoreNot what you're looking for?
We've got tons of templates for all sorts of situations!